Work on Your Weaknesses...Sometimes.

Unfortunately, in a world of tabloid politics, there is a common message that we are as divided as we have ever been. We are encouraged by some to take sides and even to hate the other side. When you [...]

Previously, we wrote an article to discuss the various reactions and options available when angry or upset over someone elses' actions or words. In addition to pushing back or remaining silent, we [...]

In a world of political division and strong feelings, it is not hard for us to get angry when we disagree with something we read, hear, or witness on the news. And oftentimes, it can be the people we [...]

Leroy (whose name has been changed for this article) was being interviewed by his son's classmates for a presentation at school. As a top executive at his organization, the kids were asking him [...]

When I worked at 3M as a senior engineer, I embarked on an exercise to see just how far into the company I was. I was surprised to learn that there were 7 layers of managers between me and the CEO. I [...]

Sometimes organizations get stuck.

When we train managers, one of the most difficult concepts for managers is accountability. Management means having authority over someone, but managers quickly realize that having authority doesn't [...]

Our team is often called upon to help our clients to clarify job roles and to create job descriptions.

In the movie Princess Bride, the villain character of Vizzini is continuously surprised by how the hero continues to overcome the obstacles. As each obstacle is overcome, Vizzini exclaims, [...]

One of the most common trends we see among our clients and in the market are silos between departments.