Work on Your Weaknesses...Sometimes.

When we train managers, one of the most difficult concepts for managers is accountability.  Management means having authority over someone, but managers quickly realize that having authority doesn't [...]

Our team is often called upon to help our clients to clarify job roles and to create job descriptions.

In the movie Princess Bride, the villain character of Vizzini is continuously surprised by how the hero continues to overcome the obstacles. As each obstacle is overcome, Vizzini exclaims, [...]

One of the most common trends we see among our clients and in the market are silos between departments.   

There are a lot of employers complaining right now because they can't find good employees.  They talk about how people are missing even basic communication and problem solving skills.  

I'm not sure why our current culture is so fascinated with coming up with new names for old concepts. The trend is especially popular in business today and two of the most common "new" terms are [...]

In December of 2022, the Independence School District near Kansas City, MO announced that it would be moving to a 4-day school week.  Dale Herl, the Superintendent, indicated that the primary driver [...]

One of the best teams I’ve ever been a part of occurred over the past few years.  I was on a board of a local nonprofit that was making a major transition.  The board assigned a team to lead the [...]

“Hey Don, we did some strategic planning a few years ago and it’s probably time we do it again.”.  

As an engineer, I spent a lot of time working to improve processes.  The first step to improving a process is always the same-Map it out.