Work on Your Weaknesses...Sometimes.

When we train managers, one of the most difficult concepts for managers is accountability.  Management means having authority over someone, but managers quickly realize that having authority doesn't [...]

There are a lot of employers complaining right now because they can't find good employees.  They talk about how people are missing even basic communication and problem solving skills.  

Imagine this: You are riding on a trolley one day when it loses its path and is headed towards five workers. The trolley is quickly moving and headed downhill with no chance of stopping. However, you [...]

“Hey Don, we did some strategic planning a few years ago and it’s probably time we do it again.”.  

As an engineer, I learned how to study process diagrams and identify potential problems.  It turns out that we can often do the same thing simply by looking at an organizational chart.  

With an increasingly challenging labor market, employers are left looking for ways to attract and retain talent.  Most are rightly looking at their benefits and some are looking at bonuses or profit [...]

The words “leader” and “manager” are often used interchangeably, but they are very different words.  Many organizations refer to their executive team as their “leadership team”.  Some call us and ask [...]

Employee engagement is one of the most powerful predictors of organizational success.  If your employees are more engaged, your organization is safer, more profitable, more productive, and provides [...]

I was talking to a friend of mine who has been studying leadership for most of his career and he confessed something to me.  He said that he had a difficult time defining what leadership really is.  [...]

We all live within our own head.  We are prisoners of our own perspectives which are tainted by our own knowledge, our experiences, our personality, and most of all, our own story.  Our story is [...]